Delivery Time & Returns
Delivery Time:
We understand that you’re looking forward to receiving your order. Our delivery time is typically between 8 and 12 business days, with an additional 2–4 business days for processing. It is important to emphasize that, as an intermediary, we do not physically stock the products. Instead, we work with reliable suppliers to ensure your order is processed and shipped with the utmost care.
Return Policy:
At Lurena-London, we stand by the quality of the products we offer. If you are not satisfied with your purchase, we provide a 30-day return period from the date of receipt. Contact us, and we will ensure your return is handled smoothly.
Returns are subject to conditions and must be sent back to our supplier, as we do not hold the product in stock ourselves. The cost of return shipping is typically €25, as our supplier is not based in the United Kingdom.